Customer Service Representative for Auto Glass
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Maintain a positive attitude
- Maintain a professional image
- Maintain punctual/reliable attendance
- Maintain excellent customer satisfaction
- First person to answer the phone
- First person waiting on customers
- Invoicing/work orders/p.o.’s
- Handle computer
- Pricing for over-the-counter sales
- Scheduling jobs
- Collections
- Filing/office tasks/organization
- Daily close-out
- Possess the three R’s
- Take initiative to make decisions
- Good phone etiquette
- Typing skills
- Computer literate
- Ability to follow instructions
- Ability to read a tape measure
- Possess effective organizational skills
Product Knowledge
Time/Experience
Lee & Cates Glass was founded in Downtown Jacksonville, Florida in 1926 by brothers-in-law Thomas D. Lee Sr. and Raymond H. Cates to service the burgeoning auto glass industry. The company has since grown into a full-service glass company with service locations throughout Northeast Florida and Southeast Georgia as well as a dedicated regional commercial construction division based out of Jacksonville.
Lee & Cates Glass is still family-owned and is led by fourth-generation President Thomas Lee IV who runs the company with the same vision, ethics and principals of the founders. Many other second, third, and even fourth generation family members can be found throughout the company, helping achieve the company mission To be a City on a Hill and delivering on the promise to customers that with Lee & Cates Glass, you’re going to see a BIG difference!
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